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Wificall NG

Utilizing WifiCall to improve startup customer retention and reduce churn

Running a start-up can be incredibly exhilarating… and incredibly difficult. One moment, you are raising a new funding round and smiling to…

5 min readApr 11, 2022

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Utilizing WifiCall to improve startup customer retention and reduce churn

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Wificall NG

PositioningYour Business For success in 2022

1. Build a Strategy for Success

2 min readJan 11, 2022

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PositioningYour Business For success in 2022

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Wificall NG

Customer Service Week 2021 – How You Can Improve Customer Engagement Over The Phone

According to Statistia in 2020, Calling on the phone at 76% still remains the most popular channel through which customers contact…

1 min readOct 8, 2021

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Customer Service Week 2021 – How You Can Improve Customer Engagement Over The Phone

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Wificall NG

Choose How You Call

With changes to how we work brought upon us by the pandemic, there is the need to adjust how we operate our call centre operations.

1 min readAug 16, 2021

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Choose How You Call

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Wificall NG

Engaging customers with Music on Hold

Did you know you can make more of the time customers spend waiting on line to speak to a representative? Keep your potential customers…

1 min readJun 18, 2021

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Engaging customers with Music on Hold

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Wificall NG

✨🖥️ Monitor Real-time Call Centre metrics with WifiCall WallBoard.

With a growing customer support centre comes the need for detailed real-time data. WifiCall Wallboard monitoring gives you access to track…

1 min readMay 20, 2021

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✨🖥️ Monitor Real-time Call Centre metrics with WifiCall WallBoard.

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Wificall NG

✨⏫ Scaling your Business with WifiCall Opening IVR

Small Nigerian Businesses have great potentials to grow and scale with the right resources applied in good timing. From a home office to an…

1 min readApr 14, 2021

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✨⏫ Scaling your Business with WifiCall Opening IVR

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Wificall NG

WifiCall 🤝🏾 Freshcaller CRM Integration

As part of efforts to increase efficiency while using the WifiCall Service, we are glad to announce that you can now integrate with…

1 min readMar 22, 2021

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WifiCall + Freshcaller Integration

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Wificall NG

How Nigerians can now dial in to Zoom meeting conferences with great conference call quality.

Wificall has launched a direct dial-in Zoom feature for Nigerians who may not have great internet access or poor call quality using their…

1 min readJul 25, 2020

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How Nigerians can now dial in to Zoom meeting conferences with great conference call quality.

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Wificall NG

How To Integrate A Web Callback Feature Using The Wificall API

Web callback is a technology that allows a person to enter a telephone number in a form field and a call is placed to the number entered.

2 min readJul 18, 2019

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How To Integrate A Web Callback Feature Using The Wificall API

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Wificall NG

Wificall NG

Wificall gives you unlimited calls at a pocket-friendly rate. The service can be used by individuals, call centres, small and medium-sized businesses.

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