Small Nigerian Businesses have great potentials to grow and scale with the right resources applied in good timing. From a home office to an office space to crossing borders.
WifiCall Calling solutions are designed to ease this journey. One of such products is the WifiCall opening IVR.
IVR — Interactive Voice Response is an automated advanced telephony system technology that reads out pre-defined messages to guide a caller through a menu during a phone call by allowing the caller to choose the correct option by key press.
How does this apply to your business?
As part of efforts to increase efficiency while using the WifiCall Service, we are glad to announce that you can now integrate with FreshCaller using WifiCall.
What does this mean?
This integration allows you to
… and more
A short demo
What do you have to do to have this integration?
You need to have an existing wificall active service as well as an active subscription with Freshcaller.
To Get started, send an email to firstname.lastname@example.org to get onboarded.
Wificall has launched a direct dial-in Zoom feature for Nigerians who may not have great internet access or poor call quality using their mobile connection to zoom.
While Zoom is best on video calls, Nigerians can now dial in if faced with little or no access to an internet-enabled device e.g. smartphone or Laptop.
Secondly, if the caller is having connection issues with a Zoom meeting, they can simply pick up their phone and dial in to the meeting.
This feature is also helpful to callers who are on the road, within remote locations, or outside of internet coverage.
Web callback is a technology that allows a person to enter a telephone number in a form field and a call is placed to the number entered.
There are three types of Web Callback :
OTP/Mobile Number Verification using Wificall.ng API
Authentication is very important in modern web applications as it identifies users and allows them access to resources and content.
OTP or one-time password is a fast and effective way to verify the mobile/phone number of a user.
Usually, OTP is sent to the user’s mobile number via SMS/call.
Confirming that a user owns the number they used to register helps decrease fraud and spam.
Wificall.ng OTP API provides an easy way which allows you to call a code by phone to authenticate a user.
There is no better business than one which puts their customers first in everything, and every customer wants to speak with businesses as easily as they do with friends and family.
You may hear the acronym IVR and think it’s all techy but do not fret; Interactive Voice Response (IVR) is a phone menu system that enables identification and routing of callers to the most appropriate agent within your team. It is simple and effective and will significantly reduce costs.
Wificall has made this feature easily available to Small and Medium scale businesses in Nigeria to greatly improve their call…
Wificall gives you unlimited calls at a pocket-friendly rate. The service can be used by individuals, call centres, small and medium-sized businesses.