Utilizing WifiCall to improve startup customer retention and reduce churnRunning a start-up can be incredibly exhilarating… and incredibly difficult. One moment, you are raising a new funding round and smiling to…Apr 11, 2022Apr 11, 2022
Customer Service Week 2021 – How You Can Improve Customer Engagement Over The PhoneAccording to Statistia in 2020, Calling on the phone at 76% still remains the most popular channel through which customers contact…Oct 8, 2021Oct 8, 2021
Choose How You CallWith changes to how we work brought upon us by the pandemic, there is the need to adjust how we operate our call centre operations.Aug 16, 2021Aug 16, 2021
Engaging customers with Music on HoldDid you know you can make more of the time customers spend waiting on line to speak to a representative? Keep your potential customers…Jun 18, 2021Jun 18, 2021
✨🖥️ Monitor Real-time Call Centre metrics with WifiCall WallBoard.With a growing customer support centre comes the need for detailed real-time data. WifiCall Wallboard monitoring gives you access to track…May 20, 2021May 20, 2021
✨⏫ Scaling your Business with WifiCall Opening IVRSmall Nigerian Businesses have great potentials to grow and scale with the right resources applied in good timing. From a home office to an…Apr 14, 2021Apr 14, 2021
WifiCall 🤝🏾 Freshcaller CRM IntegrationAs part of efforts to increase efficiency while using the WifiCall Service, we are glad to announce that you can now integrate with…Mar 22, 2021Mar 22, 2021
How Nigerians can now dial in to Zoom meeting conferences with great conference call quality.Wificall has launched a direct dial-in Zoom feature for Nigerians who may not have great internet access or poor call quality using their…Jul 25, 2020Jul 25, 2020
How To Integrate A Web Callback Feature Using The Wificall APIWeb callback is a technology that allows a person to enter a telephone number in a form field and a call is placed to the number entered.Jul 18, 2019Jul 18, 2019
